Privacy Policy - radhaflex.com

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<h2 style=”text-align:center; font-size:2em; margin-bottom:10px;”>Privacy Policy</h2>

<p style=”text-align:center; font-size:0.95em; color:#666;”>Last updated: 26 May 2026</p>

<p>At <strong>Kalekatri Kachahari</strong> (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.</p>

<!– Information We Collect –>

<h3 style=”margin-top:0; color:#2c3e50;”>📋 Information We Collect</h3>

<p>We may collect the following types of information:</p>

<ul>

<li><strong>Personal Identification Information:</strong> Name, email address, phone number, shipping/billing address.</li>

<li><strong>Order Details:</strong> Products purchased, order value, payment method (but we do not store full credit card details).</li>

<li><strong>Account Data:</strong> If you create an account, we store your username and password (encrypted).</li>

<li><strong>Automatically Collected Data:</strong> IP address, browser type, device information, and cookies (see cookie section below).</li>

</ul>

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<!– How We Use Your Information –>

<h3 style=”margin-top:0; color:#2c3e50;”>🔧 How We Use Your Information</h3>

<ul>

<li>To process and fulfill your orders (including shipping and payment).</li>

<li>To communicate with you about your order status, inquiries, and customer support.</li>

<li>To send you transactional emails (order confirmations, invoices) and, with your consent, promotional offers.</li>

<li>To improve our website, products, and services based on analytics and feedback.</li>

<li>To prevent fraud and ensure the security of our website.</li>

<li>To comply with legal obligations (e.g., tax laws, legal requests).</li>

</ul>

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<!– Cookies & Tracking –>

<h3 style=”margin-top:0; color:#2c3e50;”>🍪 Cookies & Tracking Technologies</h3>

<p>Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:</p>

<ul>

<li><strong>Essential Cookies:</strong> Necessary for the operation of the website (e.g., keeping you logged in, remembering cart contents).</li>

<li><strong>Analytics Cookies:</strong> (e.g., Google Analytics) to understand how visitors interact with our store.</li>

<li><strong>Marketing Cookies:</strong> Used to show you relevant ads (if you have consented).</li>

</ul>

<p>You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.</p>

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<!– Third-Party Sharing –>

<h3 style=”margin-top:0; color:#2c3e50;”>🤝 Sharing Your Information</h3>

<p>We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties to operate our store:</p>

<ul>

<li><strong>Payment Gateways:</strong> (e.g., Razorpay, PayPal) to process payments securely. They receive only the transaction details required.</li>

<li><strong>Shipping Partners:</strong> To deliver your orders (name, address, phone number).</li>

<li><strong>Service Providers:</strong> Who assist us with website hosting, email delivery, and analytics.</li>

<li><strong>Legal Compliance:</strong> If required by law or to protect our rights.</li>

</ul>

<p>These third parties are obligated to protect your data and use it only for the specified purpose.</p>

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<!– Data Retention –>

<h3 style=”margin-top:0; color:#2c3e50;”>🗄️ Data Retention</h3>

<p>We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order and account data is typically retained for as long as your account is active and for a reasonable period thereafter for legal and auditing purposes.</p>

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<!– Your Rights –>

<h3 style=”margin-top:0; color:#2c3e50;”>⚖️ Your Rights</h3>

<p>Depending on your jurisdiction (including India’s IT Act and forthcoming data protection laws), you may have the right to:</p>

<ul>

<li>Access the personal data we hold about you.</li>

<li>Request correction of inaccurate information.</li>

<li>Request deletion of your data (“right to be forgotten”), subject to legal constraints.</li>

<li>Withdraw consent for marketing communications at any time (use the unsubscribe link in emails).</li>

<li>Lodge a complaint with a supervisory authority if you believe your rights have been violated.</li>

</ul>

<p>To exercise any of these rights, please contact us at the details below.</p>

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<!– Security –>

<h3 style=”margin-top:0; color:#2c3e50;”>🔒 Security</h3>

<p>We implement appropriate technical and organizational measures (such as SSL encryption, secure servers, and access controls) to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.</p>

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<!– Children’s Privacy –>

<h3 style=”margin-top:0; color:#2c3e50;”>👶 Children’s Privacy</h3>

<p>Our store is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.</p>

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<!– Contact Information –>

<h3 style=”margin-top:0; color:#2c3e50;”>📧 Contact Us</h3>

<p>If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:</p>

<li><strong>🏢 Kalekatri Kachahari</strong></li>

<li>📍 Jaunpur, Uttar Pradesh – 222002, India</li>

<li>✉️ <a href=”mailto:radhacyz@gmail.com”>radhacyz@gmail.com</a></li>

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