Privacy Policy – www.radhaflex.com

Effective Date: November 5, 2025
Website: www.radhaflex.com
Business Name: Radha Flex and Media
Email: radhacyz@gmail.com
Phone: +91 700 726 6196
Address: Jaunpur 222001, Uttar Pradesh, India

1. Our Commitment to Your Privacy

At Radha Flex and Media, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website radhaflex.com.

We are committed to complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) and Digital Personal Data Protection Act, India (DPDP 2023).

2. Information We Collect

To provide our products and services efficiently, we may collect:

A. Personal Information

Full name
Email address
Contact number
Billing & shipping address
Payment details (processed securely via third-party payment gateways)

B. Technical & Usage Data

IP address and browser type
Device and operating system
Pages visited and time spent
Referring/exit pages
Cookies and analytics data

This helps us optimize website performance and personalize your shopping experience.

3. Purpose of Data Collection

We use your information to:

Process and deliver your orders
Respond to inquiries or support requests
Send order updates, invoices, and promotional offers (only with your consent)
Improve website functionality and user experience
Ensure secure online transactions
Comply with applicable laws and regulations

4. Data Security and Protection

We use SSL encryption, firewall protection, and secure payment gateways to safeguard your data. All sensitive data such as card details are handled by trusted third-party processors and never stored on our servers.

Our security systems are regularly updated to prevent unauthorized access, alteration, or misuse of personal data.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and provide personalized services. Cookies help us:

Remember your preferences
Analyze traffic and visitor behavior
Display relevant ads or promotions

You can disable cookies in your browser settings at any time, though some features may not function properly.

6. Data Sharing and Disclosure

We never sell or rent your personal data. However, we may share limited information with:

Service providers who assist in website operation, logistics, and payments
Legal authorities, if required by law
Analytics partners (like Google Analytics) to improve our website performance

All partners are bound by confidentiality and data protection agreements.

7. Your Rights Under GDPR and Indian Law

You have the right to:

Access and request a copy of your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
File a complaint with a data protection authority if you believe your data rights are violated

To exercise any of these rights, contact us at radhacyz@gmail.com.

8. Data Retention

We retain personal information only for as long as necessary:

To fulfill the purpose it was collected for
To comply with legal obligations
To resolve disputes or enforce agreements

After this period, data is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, privacy practices, or policies of third-party websites. Please review their respective privacy policies.

10. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

12. Contact Us

For any privacy-related questions, feedback, or data access requests, please contact:

Radha Flex and Media
📧 Email: radhacyz@gmail.com
🌐 Website: www.radhaflex.com
📞 Phone: +91 700 726 6196
📍 Address: Jaunpur 222001, Uttar Pradesh, India